Quick Help

Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.



 Meeting Verification Process

Solution

If you need meeting Verification Notes, these are no longer by email but are available from the link, under your photo, in the 'My Profile' page.

 

Upon entering, OR RE-ENTERING, a meeting that you require a verification note for, please do the following;

 

1. Click the Big GREEN button, ' Request Attendance Confirmation'

2. READ and Confirm the pop up notice that appears as it contains IMPORTANT information

3. The button should now turn RED/ORANGE and ensures your meeting log is written

4. At the END of the meeting you MUST click the Leave Meeting button to enable Verification

 

Verifications are NOT available to anyone who uses a mobile device (including tablets) via browser, OR the ITR App, as this functionality was reduced by Apple AND Google a while back.

 

The button MUST be clicked again if the meeting crashes or you have to restart your browser for any reason

 
Was this article helpful? yes / no

 
Powered by Help Desk Software HESK, in partnership with SysAid Technologies