InTheRooms.com Technical Support Center - How To... (technical questions)

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Category: How To... (technical questions)

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Meeting Verification Process

Mobile Devices and Tablets

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How do I change my user name/member name? As a security measure and to prevent abuse, we do not allow members to change their own public username. To change your username, please fill out a NEW technical support ticket, with "Change User Name" as your subject and a choice of THREE new usernames, in preferential order, in the body of the Ticket message. We ask for THREE so that if any choices are unavailable we can use your next choice. When choosing usernames, PLEASE try to be original, as names like 'Charles' or 'John' will already have been used in the past. We do not allow duplication of names for security reasons. Spaces and punctuation marks, or symbols, are not allowed in user names. An example of a usable username might be: John_Smith_1234 JohnS_1234 JohnSmith1234
Clearing Temporary Files (history/cache) HOW TO CLEAR TEMPORARY FILES (this method should be used regularly, as ITR's bandwidth and meeting quality take up a lot of space on your device): If you want to clear files for just one site (instead of your entire browser history), check out this YouTube Video for the Chrome Browser: https://www.youtube.com/watch?v=dfqIPvZ35eg For a wholesale cleansing, follow the illustrations below. For Mozilla Firefox, click the menu (three horizontal lines in the toolbar) >>>> click history >>>> click clear recent history >>>> select time range to clear EVERYTHING. The top 5 checkboxes should be checked to be deleted. Then restart your browser before you try a
Mobile App Users CLICK HERE Please navigate to www.intherooms.com on any browser for a great new site available to all. You must use this method to access meetings and discontinue your use of the mobile app, especially if you are required to get attendance verifications. This has been announced on site since Thursday, October 6, 2022, the day our website updated.
Meeting Verification Process For our users, we offer the service of attendance verifications that are digitally signed - this means that verifications are computer-generated with no human interaction except for each user's request in their specific meeting. You simply log into the meeting and click the button REQUEST ATTENDANCE VERIFICATION as soon as you enter the meeting room. Only then can the system log your attendance entirely. PLEASE REFRAIN FROM REFRESHING THE PAGE AT ALL COSTS BECAUSE THIS WILL RESET YOUR REQUEST FOR ATTENDANCE. Your verifications will then be available to view or download in pdf file format from the left hand menu on our main website. PLEASE NOTE only the last 100 meetings are listed on each user's profile page. If you anticipate needing more than 100 meetings, you must download these and...