Camera & Microphone Issues

Quick Help

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Camera & Microphone Issues

Solution

To change a site's camera & microphone permissions

FOR GOOGLE CHROME:

Important: As of 2021, Adobe has ended support for the Flash Player plugin. Flash content, including audio and video, will no longer play back in any version of Chrome. Visit the Chrome blog to learn more.

Open Chrome .
Go to a site that wants to use your microphone and camera.
When prompted, choose Allow or Block.
- Allowed sites: Sites can start to record when you're on the site. If you're using a different Chrome tab or a different app, a site can't start recording.
- Blocked sites: Some sites won't work if you block them. For example, you won't be able to join a video call.

Change a site's camera & microphone permissions

Open Chrome .
At the top right, click More Settings.
Click Privacy and security Site settings Camera or Microphone.
Select the option you want as your default setting.
- Review your blocked and allowed sites.
- To remove an existing exception or permission: To the right of the site, click Delete .
- To allow a site that you already blocked: Under "Not allowed," select the site's name and change the camera or microphone permission to "Allow."

If you're using a Chrome device at work or school, your network administrator can set camera and microphone settings for you. In that case, you can't change them here. Learn about using a managed Chrome device.

FOR FIREFOX:

Change camera permissions

Click the menu button and select Settings.
Click Privacy & Security from the left menu.
Scroll down to the Permissions section.
Click the Settings… button for the Camera option.
Firefox displays the websites with saved Allow or Block permission.
Use the Allow/Block selector to change permission for the website. You can remove the site by selecting it from the list and clicking the Remove Website.
Select the Block new requests asking to access your camera checkbox if you do not want to give any other sites access to your camera.
Click the Save Changes button.

Change microphone permissions

Click the menu button and select Settings.
Click Privacy & Security from the left menu.
Scroll down to the Permissions section.
Click the Settings… button for the Microphone option.
Firefox displays the websites with saved Allow or Block permission.
Use the Allow/Block selector to change permission for the website. You can remove the site by selecting it from the list and clicking the Remove Website.
Select the Block new requests asking to access your microphone checkbox if you do not want to give any other sites access to your microphone.
Click the Save Changes button.